Microsoft Dynamics 365 operation
Smooth operation of Dynamics 365
ERP solutions are designed to support daily business processes and should not create additional problems. That's why we offer you various services for the trouble-free operation of your Dynamics 365 environment. From selective operational support to taking over the complete administration, maintenance and control of the system. This minimizes the burden on your organization or outsources it entirely, allowing you to concentrate on your core business.
In a comprehensive requirements analysis of your IT landscape, all processes are examined and optimized with regard to operational and commercial requirements and documented in an operating manual. In this way, both the efficiency of the solution and the economic benefits can be increased. In addition to improving software performance and identifying and eliminating disruptive factors, our services also include the installation of hotfixes and upgrades.
Smooth system handover
We work closely with your employees right from the start to ensure the smoothest possible takeover of the system and to create internal acceptance of the new software. This ensures that they are optimally prepared for working with the new solution after the go-live.
In addition, we offer comprehensive staff training on the functions and operation of Dynamics 365 Finance and Supply Chain Management as well as comprehensive, qualified training for your administrators.
Operation of cloud-based systems
The particular challenge in operating cloud-based systems lies in the fact that the services of different cloud providers are generally used. Their different operating concepts significantly increase the complexity of operational planning and implementation. The operating parameters of all cloud service providers involved in the system must be transferred in full and integrated into your operating manual.
Transparency and consideration of all operating parameters is a prerequisite for smooth operation. And this is the only way you can assume overall responsibility for the system. Because this is your responsibility - even if you place the operation of individual applications in the hands of external providers by using cloud services.
Maintenance and configuration
To ensure that your ERP environment functions smoothly, it must be continuously maintained and adapted to changing technical and economic requirements. Our experts can take over the maintenance and configuration of your Dynamics 365 system, databases and servers for you as required.
Administration
We provide your administrators with all the necessary knowledge in terms of system administration, maintenance and control, thus creating a smooth transition to the independent operation of your Dynamics 365 system. Should problems nevertheless arise, we are of course there for you at all times.
We offer you
- Support or complete implementation of the installation, configuration and maintenance of Dynamics 365 Finance and Supply Chain Management as well as Dynamics AX
- Review and optimization of your Dynamics 365 installation and configuration
- Configuration and maintenance of databases and servers
- Integration of other services (SharePoint, IIS etc.)
Are you looking for a competent ERP partner?
We are here for you!
